Transportation
Tours various
Affordable accommodation
Booking service
Terms & Conditions
Thank you for giving Holiday Package LLC the opportunity to take care of your holiday. Given below are the booking terms & conditions for your reference. Please do not hesitate to call the main office number on +201123050080 or the office mobile phone on +21005768369 or email us on [email protected] should you wish to clarify any of the terms & conditions mentioned below.
In these booking conditions, “you” and “your” means all persons named on the booking (including anyone who is added or substituted at a later date) or any of them, as the context requires and “lead name” means the person who makes the booking. “We”, “us” and “our” means Holiday Package LLC.
If the cost of any service increases due to exchange rate fluctuations, price increases, tax changes or any other reason, you are required to pay the increase when notified by us.
Generally hotel rooms will be available between approximately noon and 2 pm and are to be vacated between 12 am and noon. Often at the time of your stay, if you ask the hotel staff, it can be possible for you to get an early check-in or late check-out and it’s subject to availability on the day of arrival.
Information is supplied by the Meteorological Office and other sources and is given as a guide only. Our team is happy to advise on weather trends as many of the destinations featured in have a tropical climate where heavy rainfall is strong. We strongly recommend you listen to local advice to ensure your own safety.
We cannot be held responsible for disruption to your holiday due to any kind of weather conditions.
For security reasons, valuables should be kept to a minimum and packed in your hand luggage along with your medicines, camera, film, electrical or battery-operated appliances, as well as basic essentials such as a change of clothing and toiletries. It can be easy to lose items but it is your responsibility to look after your property at all times.
Most people go on holiday for rest and relaxation, so if in our reasonable opinion or in the opinion of hotel manager, tour guide or other person in authority, your behavior is causing or is likely to cause danger, upset or damage to property or is persistently affecting the enjoyment of others, we reserve the right to terminate your holiday. Should this happen no refund or compensation would be paid and we will have no further responsibility for your holiday arrangements (including any return travel). Suppliers Standard Terms & Conditions apply.
In many hotels, especially beach resorts, ‘insects’ in the rooms are almost inevitable in some cases. It should by no means be taken as a sign of dirtiness, simply a fact of life in these destinations. Should you be concerned about any insects in your room then please refer it to the hotel staff who should attend to the matter for you.
Your feedback is really important to us, whether it be positive or negative. We would love to know if you have had a great time or if you think the hotel or service has not been up to scratch etc. At the end of your holiday, we may get in touch with you by email or telephone and you may be sent a link to a questionnaire page on our website for you to fill in your feedback.
We may also ask whether you would mind sharing some of your holiday photographs with us. Any feedback and photographs relating to your holiday.
If you do not wish for us to share or publish your holiday feedback or photographs then please state this in writing and send to us by email.
Thanks for taking the time to read these booking terms and conditions. If you have any questions or should you wish to clarify any of the terms and conditions mentioned above, please do not hesitate to call +211023050080 or email us on [email protected]
